The Building Manager is accountable to the Property Manager or District Manager for supervision and coordination all daily and periodic activities related to cost-efficient planning and safe maintenance of the residential property to ensure uninterrupted performance of all building systems and programs.
DUTIES AND RESPONSIBILITIES
- Turnovers and grounds
Coordination of suite turnover repairs and cleaning; inspects assigned properties on a regular basis to ensure premises and grounds are maintained at all times in accordance with the existing company policies and procedures; coordinates receipts of quotes from various third-party service providers and reviews with District Manager.
- Building Inspections, Security and Health and Safety
Inspects property noting of activities of any unusual nature, reporting to District Manager of anything suspicious; ensures security measures are followed according to company policies and emergency equipment is tested and in compliance with any applicable law or authority; responds to any emergency (e.g., fire, power failure, flood, etc.) and taking action deemed appropriate to the circumstance; reports all insurance claims to the District Manager immediately; inspects and corrects any hazardous situation and informs District Manager immediately; oversees adherence to the company’s environmental and Health & Safety policies, coordinates and participates in investigation of Environmental and Health and Safety incidents.
- Tenant Notices, Accounts and Documentation
Prepares, records and distributes documentation and correspondences for building maintenance/repairs, HVAC, custodial services, tenant notices, etc.; completed purchase orders and ensure they are received to ensure accuracy in account coding and proper approvals of documents while following up on any discrepancies to obtain final approval. Issue and serve legal notices in relation to non-payment of rent and other issues under RTA, as well as attend tribunal hearings.
- Tenant Relations
Serves as primary point of contact addressing complex tenant issues and inquiries including collections, rent abatement, tenancy terms and conditions, tenant improvements, etc., to contribute to the tenant retention and satisfaction, and sustain optimum occupancy rates.
- Reporting and Budgeting
Prepares weekly, monthly and quarterly reporting to provide management with resources that can be relied upon for decision making purposes as well as assists the District Manager with the completion of monthly financial reporting, shared facilities report and annual budget.
- Marketing and Leasing
At some properties, may assist tenants with various rental and lease administration procedures including showing and renting suites to prospective tenants, issuing lease documents (completing credit, landlord and employment checks) and approves/disapproves tenant applications based on information received, records daily phone calls and traffic, and maintains suite availability records and weekly rentals; monitors advertising and makes recommendations to manager to maintain optimal occupancy.
- Management and Development of Staff
Oversees, monitors and trains leasing and cleaning staff ensuring compliance with company policies and procedures.
- Emergency On-Call
May need to respond to after-hour emergencies, alarms or other call outs immediately (e.g. fire, flood, environmental issues, etc.) ensuring appropriate response and follow-up actions are taken according to the circumstances, reporting all insurance claims to the District Manager and Risk Management immediately.
Any other job-related duties and/or projects that may be assigned.
Skills, Knowledge, Experience and Education
- High school diploma or Post Secondary Education is an asset
- Minimum 5 years of relevant work experience or equivalent
- Good knowledge of MS Office applications
- Familiar with Rules and Regulations of the Tenancy Agreement, and have a working knowledge of the Residential Tenancies Act
- Up-to-date with City By-Laws.
- Excellent organizational skills
- Strong negotiation skills
- Strong communication skills both verbal and written
- Strong team building and management skills
- Creative thinking.
- Ability to handle difficult situations in a professional manner.
- Ability to maintain good working relationships with all stakeholders.
- Previous exposure to Yardi is an Asset.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
AGENCY NOTICE: Please note that Morguard does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Morguard will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and advanced solicited services from a Morguard employee, Morguard explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at email@example.com or (905) 281-3800.