About the Role
The Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building to enable the property management group to achieve its business goals and objectives in providing uninterrupted property management services to Tenants.
A FEW OF YOUR RESPONSIBILITIES
1. Accounts Receivable and Collections
Assists with tenant accounts and initiates collection activities to ensure that rents are paid on a timely basis, maintains various tenant deposits.
2. Accounts Payable Process
May assist maintaining monthly accruals as well as process and review all invoices in a timely
manner and matches them to the purchase orders/contracts to ensure accuracy in account coding and proper approvals of documents while following up on any discrepancies to obtain final approval.
3. Tenant Relations
Serves as primary point of contact addressing complex tenant issues and inquiries including
collections, rent abatements, tenancy terms and conditions, tenant improvements, etc., to contribute to the tenant retention and satisfaction, and sustain optimum occupancy rates.
4. Marketing and Leasing
At some properties, may assist tenants with various rental and lease administration procedures
including showing and renting suites to prospective tenants, issuing lease documents (completing
credit, landlord and employment checks) and approves/disapproves tenant applications based on
information received, records daily phone calls and traffic, and maintains suite availability records and weekly rentals; monitors advertising and makes recommendations to manager to maintain optimal occupancy.
5. Tenant Notices
At some properties, may prepare paperwork such as Notice of Rent Increase and Process lease
renewals or vacating notices; issues and serves all legal notices in relation to non-payment of rent
and other related issues under the Residential Tenancies Act, and follows-up until matter is resolved; may be responsible for attending tribunal hearings.
6. Other Property Documentation
Prepares, records, updates and distributes documentation and correspondences for building
maintenance/repairs, HVAC, custodial services, parking records, etc.; maintains office supplies
inventory; maintains all resident files and keeps Head Office current on resident status; offers
constructive suggestions to manager regarding improvements that can be made to improve resident relations, building maintenance or administrative procedures.
YOU’LL NEED TO HAVE
- Experience in property administration
- Familiar with rules and regulations of the Tenancy Agreement
- Working knowledge of the Residential Tenancies Act and/or the Condominium Act (dependent on property)
- Up-to-date with City By-Laws
- Good knowledge of MS Office applications
- Strong communication skills both verbal and written
- Ability to handle difficult situations in a professional manner
- Ability to maintain good working relationships with all stakeholders
We know that applying to a new role takes a lot of work and we truly value your time. We’re looking forward to reading your application; tell us why you’d be an awesome addition to our team!
We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at careers @ morguard.com or (905) 281-3800.